Privacy Policy

This Privacy Policy (the “Policy”) sets forth the Esthetic Breakthrough, LLC (“EB”), privacy practices regarding the collection and use of personal information, personal data or other regulated information associated with natural persons (collectively, "personal data") relating to EB websites, applications, or other digital platforms, including but not limited to mobile sites and our applications, directed to individuals in the United States (collectively, the “Sites”) that link to or otherwise reference this Policy.  

This Policy also describes your choices regarding our use of your personal data and how you can exercise rights related your information, as applicable, such as to request access, modification, portability or deletion of such information. When we refer to EB, we include our affiliates and subsidiaries. EB adheres to privacy best practices, including the Generally Accepted Privacy Principles (GAPP). 

Please see the  state privacy information  section of this notice if you reside in states such as Colorado, Connecticut, Utah, and Virginia that provide broad privacy rights. If you are a resident of California, please see the Privacy Notice for California Residents. 

 

Information collection and use 

Personal data is data that reasonably relates to or can be used to identify or contact you or another member of your household, such as your name, email address, telephone number, or similar information. EB may collect personal data you voluntarily give us, such as but not limited to, when you request information via our Sites, submit your resume, register for Sites or events, sign up for communications, or interact with EB team members.

We may collect or obtain personal data from the following sources: 

  • Directly from you. 

  • From your interactions with the Sites. 

  • Service providers and business partners that help us operate, maintain, and improve the Sites, our services, and our business. 

  • Health care providers. 

  • Research partners. 

  • Social media. 

  • Third-party websites and applications, such as WebMD and PulsePoint, that may provide information to us via online forms. 

Our Sites may include interactive content, including enrollment portals, through which information is collected from users. We may also collect information about your interactions with our Sites. We may collect such information using weblogs, cookies, pixels, beacons, and similar tools, some of which may be operated by third parties. Our Sites automatically track certain behavior (usage data) during visits, such as referring/exit URLs, and we also collect other basic information about you which does not directly identify you but which may correspond with you or a particular device. We generally use this information to learn more about how our Sites and online resources are used and to otherwise improve and administer the Site.  

We also use this information to enable us to deliver information tailored to your interests and preferences, based on your use of the Site. For example, we may collect the internet protocol address assigned to your computer by your internet service provider. This address may change each time you connect to the internet (a “dynamic” IP address), or it may remain the same (a “static” IP address). In most cases, this information is collected automatically, for our legitimate business interests. If you are a registered user, we may use your usage data with or without your personal data, in order to measure the Site's performance and improve the Site's design and functionality.  

Depending upon the nature of our interactions with you, we may collect and store the following types of information from you: 

  • Identifiers, such as first and last names, home or other physical address, email address, phone number, username, password, and other registration information; 

  • Demographic information, such as gender, age, sexual orientation, race, ethnicity, income range, and date of birth, some of which may be protected characteristics under anti-discrimination laws; 

  • Biometric information; 

  • Financial information, such as credit card information and transaction history; 

  • Internet and other electronic network activity information, such as information about how you interact with the Sites, and information collected through cookies and other technologies on the Sites; 

  • Geolocation data; 

  • Contact preferences, such as information voluntarily submitted to us for purposes of considering or ordering a product, receiving services, and/or when you register for updates, or contact us; 

  • Information about your emergency contacts, such as name and phone number; 

  • Recordings of audio/video calls you have with us; 

  • Professional or employment-related information, such as credentials provided on a curriculum vitae or  resumé, professional history, professional license and identification numbers, business contact information, job title, and employer name; 

  • Testimonials, including information gathered for our blog and community forum posts; 

  • Surveys and questionnaire responses  which can include sensitive information; 

  • Education information; 

  • Information that may be deemed sensitive under certain laws, such as login credentials, race or ethnic origin, religious or philosophical beliefs, sexual orientation, precise geolocation, biometric information, genetic data, subject study ID number, health information, medical record number and records provided by you or your healthcare provider(s) on your behalf; and 

  • Inferences  drawn from the categories of personal data described above. 

When you provide us with personal data about your contacts we will only use it for the specific reason for which it is provided. If you believe one of your contacts has provided us with your personal data and you want to submit a removal request, please contact us at  GlobalPrivacy@estheticbreakthrough.com. 

 

Licensed medical professionals  

Licensed medical professionals may be required to provide additional personal data to register (e.g., profession, title, Medical ID and clinical affiliation) in case of Sites with restricted access. In addition to the uses mentioned above, we use this data to review and verify your registration.  

We may require additional information about you from other sources through your Unique Physician Identification Number (UPIN). 

 

Use of your personal data 

We may use the information we collect for the following business purposes: 

  • Sending you product updates, newsletters, marketing communications, requested product or service information, facilitating your patient, study subject, or consumer journey, and fulfilling services you have requested; 

  • Understanding your interests and preferences; 

  • Operating and improving our business; 

  • Responding to your questions and requests; 

  • Administering your account; 

  • Conducting surveys, other research, and analysis; 

  • Measuring and improving our Sites, products and services, and marketing efforts; 

  • Optimizing user experience; 

  • Displaying personalized content; 

  • Targeting advertising to you based on your inferred interests and online activities; 

  • Enabling you to post your resume, search job postings, and contact or be contacted by prospective EB representatives or agents; 

  • Notifying you of Policy updates; 

  • Preventing, detecting, and responding to potential security issues and other malicious activities; 

  • Administering the employment process; 

  • Complying with legal obligations, responding to legal, court, or government regulator requests for information, or enforcing our legal rights; and 

  • Protecting the security and integrity of the Sites or otherwise protecting EB’s rights or property, your health and safety, or the health and safety of others. 

 

Disclosing personal data 

In addition to the disclosures described throughout this Policy, and subject to applicable law, we and our third parties may disclose your personal data: 

  • To affiliates and subsidiaries for purposes consistent with this Policy; 

  • To unaffiliated third parties that are under contract to perform services for or on behalf of EB (e.g., to maintain computer databases, perform marketing activities, provide security services, conduct analytics, or conduct surveys); 

  • To research partners; 

  • To potential transaction partners, service providers, advisors, and other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell or transfer all or a portion of our assets or business; 

  • To other persons as permitted by applicable law or regulation; 

  • To healthcare providers involved in your care; 

  • To law enforcement personnel and governmental and administrative agencies, including to meet public health or national security requirements, or as part of a legal process; and 

  • As we deem reasonably necessary to protect the rights, property, or safety of us, you, or others. 

We may share aggregate data with selected third parties. For example, EB may disclose aggregate Usage Data to third parties to understand how the Sites are used or performing or for marketing or Site improvement purposes. Aggregate data does not directly identify individuals. See also "Cookies" below. 

The access, use, and disclosure granted to our affiliates, subsidiaries, and third parties is limited solely to the purposes for which such information was provided. Furthermore, we require our affiliates and subsidiaries to uphold and maintain EB’s policies with respect to privacy and the treatment of your personal data in accordance with applicable laws and regulations. 

On our Sites, we make information available to third parties so that they may provide us with services.  Please read the following section on Cookies & Similar Technologies for additional information. 

 

Cookies and similar technologies 

We generally use and may allow certain other companies to set cookies and similar technologies on the Sites. These technologies enable us and third parties to remember your preferences, recognize you, and learn about your online activities on the Sites and other digital properties, including those operated by third parties.  These technologies may collect your IP address, device identifiers, other identifiers, browser and system information, and information about your online activities. We use these technologies to improve our Sites, deliver personalized experiences, remember your preferences, and deliver targeted advertising.  Some of the disclosures of information associated with these technologies may be deemed "sales" as we may receive valuable consideration for disclosing personal data. To opt out of sales or certain types of targeted advertising, please see the  State Privacy Information  section below. Please also see our  Cookie Policy. 

 

Opt-out of marketing communications and feedback deletion 

To "opt out" of receiving marketing or promotional communications, please follow the unsubscribe instructions included in the specific communication. If you wish to update or delete a testimonial you submitted, please contact us at  Webmaster@estheticbreakthrough.com. 

The information you post in any publicly accessible Site blogs or community forums may be read, collected, and used by others who access them. To request the removal of your personal data from our blog or community forum, contact us at  Webmaster@estheticbreakthrough.com. In some cases, we may not be able to remove your personal data, in which case we will let you know if we are unable to do so and why. 

 

Data retention 

We retain your information while your account is active or as needed to provide you with products, services, or relevant information. After such time, we may continue to retain and use your information as necessary to comply with our legal, regulatory, and ethical obligations, resolve disputes, exercise our rights, conduct internal research, maintain records, and enforce and comply with our agreements. 

 

Security 

EB deploys commercially reasonable physical, technical, and procedural safeguards designed to protect the personal data we collect. However, we cannot guarantee the security of your information, and the transmission of information via the Internet, including by email, cannot be guaranteed. Please email any Site or application security questions to Webmaster@estheticbreakthrough.com. 

 

Links to other sites 

This Policy applies only to EB Sites and applications that link to this Policy. Our Sites include links to both our affiliated sites and to non-EB websites, including access to content, products, and services of such affiliated and non-affiliated sites (Other Sites). EB is not responsible for the privacy practices of Other Sites. You should directly contact these Other Sites to read their privacy policies and for more information about their practices. 

 

Minors 

Our Sites and applications are not intended for use by individuals under the age of 18, and EB does not knowingly collect personal data from those in this age group. If you are under 18, please discontinue the use of our Sites and applications. If we become aware that someone under the age of 18 has registered, we reserve the right to promptly any related personal data from our records. 

 

State privacy information 

Depending on where you reside, you may have certain rights with respect to your personal data, subject to applicable exceptions.  For residents of California, please see the  Privacy Notice for California Residents  for more information. 

Residents of any state may issue requests to exercise the rights listed below.  Our response to your request may vary depending on your state of residence: 

  • Right to Access. You may be entitled to request that we disclose to you the specific pieces of your personal data that we have collected about you in a portable and, to the extent technically feasible, readily usable format. 

  • Right to Know. You may have the right to confirm that we have collected personal data about you and know what personal data we have collected about you, including, as applicable, the categories of personal data we have collected, the sources from which we collected that personal data, the business or commercial purposes for which we collected, sold, and shared that personal data, the categories of personal data that we sold, shared, or disclosed to third parties for business purposes and the categories of third parties to whom we sold, shared or disclosed personal data. 

  • Right to Deletion. You may be entitled to request that we delete the personal data that we have collected from you. We will use commercially reasonable efforts to honor your request, in compliance with applicable laws. Please note, however, that we may need or be required to keep such information, such as for our legitimate business purposes or to comply with applicable law. 

  • Right to Opt-Out of Sales of Personal Information. You may be entitled to opt out of sales of your personal data to third parties, where we disclose personal data to other entities for valuable consideration. 

  • Right to Opt-Out of Targeted Advertising.   You may be entitled to opt out of our processing of personal data for certain targeted advertising. 

  • Right to Opt-Out of Profiling.   You may be entitled to opt out of certain processing that has legal or similarly significant effects on you. 

  • Right to Correct. You may request that we correct the personal data that we hold about you. 

  • Right to Non-Discrimination. You have the right not to receive discriminatory treatment if you exercise the rights conferred to you by applicable privacy law. 

 

How to exercise your rights 

If you would like to exercise one of your rights or exercise rights on behalf of someone else, please contact us by: 

  • Emailing  GlobalPrivacy@estheticbreakthrough.com 

  • Calling +1 (480) 405-6338 

  • Or visiting  Consumer Data Request Form 

Please provide us with a description of the information we require to address your rights request, including your name, email address, phone number, and the nature of your request.  

To process your requests to Know, Access, Delete, or Correct personal information, we must be able to verify your identity to a reasonable degree of certainty. To verify your identity, we will ask you to provide your contact information and additional identifiers based on your relationship with us. Before we process your request, we will match these data points with data points we currently maintain to verify your identity and your relationship with us. 

When you use an authorized agent to submit a request, you must provide the authorized agent with written permission to do so, and, in certain circumstances, we may ask you to verify your own identity directly with us. We may deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf. Authorized agents may use the channels listed above to submit requests.  

You may also contact us using these methods to appeal any decision we make relating to your request to exercise your rights. 

If you would like to opt out of targeted advertising, please visit our  Cookie Preferences Center. 

Updates to privacy policy 

EB may, in its sole discretion, update this Policy by posting the amended Policy on this Site. We will notify you prior to the changes, where required, of material Policy changes via your account email address or by a Site notice. 

Contact us 

Please direct privacy-related issues, questions, comments, or complaints to one of the following:  

Email:  GlobalPrivacy@estheticbreakthrough.com 

Postal Mail: 

Esthetic Breakthrough, LLC 
6929 N Hayden Road, STE C4-198 
Scottsdale, AZ 
85250